Jessica’s House

Payday loan FAQs: cost, approval, repayment and your rights

The questions we hear most, answered plainly. Each answer links to the guide that covers it in depth.

Reviewed November 2026 by the Jessica’s House editorial team against federal and provincial lending rules. About 4 minutes to read.

Cost and limits

What is a payday loan?

A short-term loan of $100 to $1,500 that you repay, with its fee, from your next paycheque. In the nine provinces with payday laws, it can cost at most $14 per $100 and run no longer than 62 days.

How much does a payday loan cost?

Up to $14 for every $100 borrowed, including all fees. $300 costs at most $42, $500 at most $70, and $1,000 at most $140.

What is the APR on a payday loan?

About 365% for a 14-day loan at the maximum fee, and about 730% for a 7-day loan. In Alberta, where loans run at least 42 days, it’s about 122%.

How much can I borrow?

It depends on your province and pay: up to 50% of net pay in Ontario, BC, Saskatchewan and Newfoundland and Labrador, and 30% in Manitoba and New Brunswick. The maximum is $1,500. See rules by province.

Approval

Can I get a payday loan with bad credit?

Often, yes. Most payday lenders rely on your income and bank history rather than your score. Approval isn’t guaranteed. See what lenders check.

Do payday lenders check my credit?

Most don’t run a hard check. Many run a soft check or search payday loan databases, which don’t affect your score.

Can I get a payday loan on benefits?

Some lenders accept regular government benefits such as EI, CPP, OAS or disability support, if they’re deposited to your bank.

Why was I refused?

The most common reasons are income the lender can’t verify, recent bounced payments, an open payday loan, or asking for more than your limit. See how to improve your odds.

Applying and funding

How fast will I get the money?

Often the same business day by Interac e-Transfer if you apply in the morning. Late, weekend and holiday applications usually fund the next business day. See the realistic timeline.

Do I need to fax documents?

No. Most lenders verify your bank online and use e-signatures. See faxless payday loans.

Is it safe to connect my bank account?

Reputable verification is read-only and encrypted. The lender can’t move money or see your password. Only connect from a lender you’ve checked is licensed.

Repayment and your rights

How do I repay?

Usually by pre-authorized debit on your due date, from the account the money went into. In Alberta, repayment is in instalments.

Can I cancel a payday loan?

Yes, within your province’s cooling-off period, which is two business days in Ontario, BC and Alberta. Return the money in full, and you owe nothing more.

What if I can’t repay on time?

Call the lender before the due date. Ask about moving the date or an extended payment plan. Missed payments can bring a capped lender fee, interest on the overdue amount and a bank NSF fee.

Can a lender contact my employer?

Only to confirm employment before lending. Lenders can’t contact your employer to collect a debt.

About Jessica’s House

Is Jessica’s House a lender?

No. We’re a free matching service. Lenders make the decisions and sign the agreements. Lending partners may pay us a fee.

Do you serve Quebec and the territories?

Payday loans aren’t offered there because of the 35% APR limit, but residents can apply for personal loans at or below that rate.

Can I apply for more than $1,500?

Yes. Amounts from over $1,500 up to $15,000 are matched with personal loan lenders, repaid monthly at no more than 35% APR.

Do you offer car loans?

Yes, through our auto financing partner. You’re approved for a monthly payment first, and a dealer then matches a vehicle to it. See car loans for bad credit.

Still have a question?

Our guides go deeper on every topic above, or you can contact our team directly.

Contact us Read our borrowing checklist first