Ontario city guide

Payday loans Peterborough: your rights if you fall behind

Missing a payment is stressful, but Ontario sets firm limits on how lenders can contact you. Here is what they can and can’t do in Peterborough.

Last reviewed: October 2026Checked against: federal & provincial payday loan rulesReading time: 3 min

Peterborough has about 84,000 residents (2021 Census) and is the gateway to the Kawarthas, with Trent University, Fleming College and a regional hospital among its largest employers. Peterborough residents apply online with Ontario-licensed lenders and receive funds by e-Transfer.

A Peterborough exampleRob missed his payment two weeks ago, and the lender has called four times this week, once on a Sunday. Ontario rules allow no more than three contacts in seven days, and the lender can’t call his family or friends about the debt. Rob writes down the dates, calls the lender to set up a payment plan, and knows he can complain to Consumer Protection Ontario if the calls continue.

Peterborough borrowers are covered by Ontario’s payday loan rules: at most $14 per $100, half your net pay, and two business days to cancel.

Peterborough-specific things to know

  • Three contacts in seven days. A payday lender can’t contact you more than three times in a seven-day period about a missed payment, and calls are limited to set hours.
  • Your family is off-limits. Lenders can’t contact your spouse, family, friends or neighbours about your loan. Keep a log if they do.

Free help in Peterborough before you borrow

Ontario Works

Delivered by the City of Peterborough for the city and Peterborough County.

Electricity bills

Hydro One customers: ask about LEAP emergency help. The OESP credit is open to every Ontario household.

211

Food banks, rent help and other Peterborough services, by phone, text or 211ontario.ca.

Neighbourhoods we serve in Peterborough

  • Downtown Peterborough
  • East City
  • The Avenues
  • Old West End
  • Kawartha Heights
  • Northcrest
  • Westmount
  • Jackson Park
  • Otonabee

Nearby: Oshawa, Whitby, Belleville, Kingston

Questions

Frequently asked questions

No more than three times in a seven-day period about a missed payment, under Ontario rules.

No. Ontario lenders can’t contact your spouse, family, friends or neighbours about the debt.

The City of Peterborough, for the city and Peterborough County.

Living in Peterborough? Know your number first.

Use the calculator, then apply online in about five minutes. Funds go to your bank by e-Transfer.